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Frequently
Asked Questions
WATER
QUESTIONS:
- Where
does your water come from?
- Our water comes from one of the purest springs located in Highlands County.
- Can
you tell me something about your water quality?
- Our
spring water has a TDS (total dissolved solids) number of
less than 50. What does all of this mean? It means you are
getting one of the purest, cleanest tasting spring waters
in the country.
GENERAL
QUESTIONS:
- How
many bottles in a case?
- There
are twenty-four 16.9 oz bottles in a case. There are sixty
cases on each pallet and twenty-two pallets on a truckload.
- What
is custom label bottled water?
- At
Just Ad Water we consider custom label an extension of your
business. We work with you to put your message, logo, company
name, or event on your water. This gives you the freedom
to advertise your own brand and use your water as a marketing
tool.
- How
does the custom label program work?
- Depending
on your needs, Just Ad Water will create the most effective
label and buying program to help you deliver your message.
We have several different buying programs designed for various
size orders. Please contact us and we will recommend a program
that is right for you.
- Why
is custom label bottled water more expensive than store
bought brands?
- In
general, any customized product is going to be more expensive
than generic brands. Often times larger companies with cheaper
case prices are unwilling or unable to deliver small quantities
of custom labeled water. Smaller print quantities also cost
more to produce than the larger quantities you may find
at the grocery store.
- Do
you offer distributor programs to beverage or promotional
product companies?
- Yes,
we offer special programs to distributors and promotional
companies. Please call us for more details.
- Do
you offer storage?
- Yes,
we offer storage. Some of our programs include warehousing
your water for you as well as supplying you with inventory
controls.
- What
is the shelf life of bottled water?
- Although
there are no regulations currently in place on the shelf
life of bottled water, we recommend that your water be consumed
within two years.
- What
type of labels do you use?
- Our
labels are full adhesive polypropylene. They can be submerged
indefinitely and are completely waterproof. The labels cannot
be torn and the ink will never run or wear off.
ART
RELATED QUESTIONS:
- Will
I have art approval before water is produced?
- Yes,
we will provide you with up to three proofs. Once a proof
has been signed then production starts.
- What
is the lead-time for orders?
- We
can have a production ready proof to you within 5-7 business
days of receiving your graphics. Allow two weeks for delivery
from the signed proof.
- What
can I put on the label?
- It’s
your label, be creative. At Just Ad Water we will help you
design your label to clearly promote your message. Even
photographs will be printed with superb clarity.
- Can
I design my own label?
- Yes,
you can certainly design your own label. Give us a call
and we’ll supply you with a working template as well
as other art requirements.
- How
about re-orders?
- Re-orders
are no problem. We keep your graphics on file. Please allow
two weeks for a reprint.
SHIPPING
QUESTIONS:
- Can
you split ship or drop ship to more than one location?
- Yes,
we can ship to different locations. Local delivery charges
will apply per drop. Freight charges will apply outside
the delivery area.
- What
are pallet dimensions?
- The
filled pallet size is 48” x 40”. It is approximately
2000 pounds and is 55” tall.
- How
will my order arrive?
- Depending
on the quantity and location, Just Ad Water will deliver
your order or it will be shipped to you by common carrier.
- Where
is the water being shipped from?
- The water will be shipped from Lake Placid, Florida 33852.
- How
do you package your water?
- Our
cases of water come to you fully boxed. That way you can
stack them higher without damage to the bottles.
PAYMENT
QUESTIONS:
- What
is the cost?
- We
have different buying levels set-up for various quantities.
Please contact us for a quote.
- How
do I order?
- Simply
contact us and we’ll take your information over the
phone or via email.
- What
is the minimum order?
- You
can order any amount that suits your needs. At Just Ad Water
one case is just as important as a truckload. We require
a ten case minimum for deliveries, but we would be happy
to ship less than 10 cases.
- Can
I pay with a credit card?
- No, we do not accept credit cards.
- How
much is shipping?
- Shipping
charges will be calculated depending on where the final
destination may be. Freight charges change depending on
gas prices, etc… We will do our best to find the best
rate for you. If you have a business with a shipping account
we will gladly schedule a pick-up.
- When
is payment due?
- Due
to the nature of this custom product we do not offer terms.
Payment in full is due upon a signed proof of your label.
- Are
there other start-up fees?
- There
is a one time graphic set-up fee. With that you will receive
up to three proofs. Additional proofs will have additional
graphic fees.
- What
about rush orders?
- Just
Ad Water will try to accommodate rush orders. Any order
placed needing to be delivered in less than 2 weeks is subject
to a 20% surcharge. Rush freight charges are extra
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Testimonials
I'm
writing to commend you all at Just Ad Water. We, at Wayne Industries,
have been enjoying your product and have experienced several benefits
I would like to share. First off, your service and quality are
second to none. All shipments have been on time with no defects
during shipping. Your packaging provides proper protection thus
presenting us a clean quality bottle of water that we take great
pride in presenting to our customer base, employees and visitors.
The art design, colors and label are of equal excellence. We have
been pleasantly surprised at the number of our employees that
have purchased Wayne Industries water to enjoy at their homes.
This employee pride has been quit unexpected but very well received.
As the owner of Wayne Industries, I believe it is my responsibility
to provide a clean and safe environment for all who walk inside
our doors but I also feel the need to promote good health. By
providing the option of natural spring water to my employees,
I know we are enabling every person to follow a healthier life
style. Just Ad Water has allowed me to advertise my company with
a first rate product and to promote a healthier life choice.
Wayne
Smith
Wayne Industries
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